Two U.S. ports unveil emergency communications systems

The Port of Los Angeles and the Port of Houston Authority, two of the country's busiest seaports, have implemented new emergency communications systems.

"We knew that we wanted to streamline our communications and be able to effectively reach a variety of audiences at a moment's notice, whether facing an emergency or managing our daily project communications," said Ron Boyd, acting director of operations and emergency management at the Port of Los Angeles.

The two ports have implemented AudienceCentral’s Web-based PIER system for crisis communications, said Mike New, executive vice president of AudienceCentral.

The PIER system is a Web-based control center, which speeds internal and external communications by centralizing all functions, including drafting and distributing public information.

PIER is a crisis communications system that conforms to the Homeland Security Department’s National Incident Management System/Incident Command System standard established in March 2004.

Featured

  • Defense
    Soldiers from the Old Guard test the second iteration of the Integrated Visual Augmentation System (IVAS) capability set during an exercise at Fort Belvoir, VA in Fall 2019. Photo by Courtney Bacon

    IVAS and the future of defense acquisition

    The Army’s Integrated Visual Augmentation System has been in the works for years, but the potentially multibillion deal could mark a paradigm shift in how the Defense Department buys and leverages technology.

  • Cybersecurity
    Deputy Secretary of Homeland Security Alejandro Mayorkas  (U.S. Coast Guard photo by Petty Officer 3rd Class Lora Ratliff)

    Mayorkas announces cyber 'sprints' on ransomware, ICS, workforce

    The Homeland Security secretary announced a series of focused efforts to address issues around ransomware, critical infrastructure and the agency's workforce that will all be launched in the coming weeks.

Stay Connected