Online tool helps returning warfighters get jobs

Employer Support of the Guard and Reserve Web site

Related Links

As it copes with the ballooning tasks of supporting waves of National Guard members and Reservists returning from combat, the Pentagon has deployed an online tool to help the warfighters resolve problems arising from their attempts to obtain jobs.

The returning Guard and Reserve members’ employment rights are secured by the Uniformed Services Employment and Reemployment Rights Act (USERRA), the Pentagon said today.

The Defense Department provides an Employer Support of the Guard and Reserve (ESGR) Web site to help reservists contact one of 900 volunteer ombudsmen who help the soldiers enforce their rights under the job rights law, DOD said.

Now, the reservists will be able to contact the ombudsmen via a direct link on the ESGR site, according to a press statement.

"Users explain the problem they’re having and provide contact information for both themselves and their employers, and the information is stored on a secure server," according to the Pentagon’s press statement. The ESGR service then assigns the problem to an ombudsman, who contacts the reservist within 48 hours, the release states.

If the ombudsmen fail to resolve the problem within two weeks, they refer the warfighters to the Labor Department. Labor has legal authority to enforce compliance with the employment rights law.

"While Guardsmen and reservists have always been able to e-mail us from the Web site, the USERRA Complaint Request allows them the opportunity to initiate an ombudsman case online at any time of the day or night," said Philip Pope, ESGR’s acting executive director. "The online request will complement the customer service center in making ESGR more accessible to Guardsmen and reservists serving all over the world."

Wilson P. Dizard III writes for Government Computer News, an 1105 Government Information Group publication.

Featured

  • Cybersecurity

    DHS floats 'collective defense' model for cybersecurity

    Homeland Security Secretary Kirstjen Nielsen wants her department to have a more direct role in defending the private sector and critical infrastructure entities from cyberthreats.

  • Defense
    Defense Secretary James Mattis testifies at an April 12 hearing of the House Armed Services Committee.

    Mattis: Cloud deal not tailored for Amazon

    On Capitol Hill, Defense Secretary Jim Mattis sought to quell "rumors" that the Pentagon's planned single-award cloud acquisition was designed with Amazon Web Services in mind.

  • Census
    shutterstock image

    2020 Census to include citizenship question

    The Department of Commerce is breaking with recent practice and restoring a question about respondent citizenship last used in 1950, despite being urged not to by former Census directors and outside experts.

Stay Connected

FCW Update

Sign up for our newsletter.

I agree to this site's Privacy Policy.