NASCIO: Set policy before collaborating

Getting Started in Cross-Boundary Collaboration: What State CIOs Need to Know

Related Links

State agencies interested in collaborating across organizational lines must first establish a firm policy foundation, according to a newly released brief from the National Association of State Chief Information Officers.

State-to-state and private/public partnerships can cut costs and boost citizen services, the brief states. Although technology exists to make collaboration happen more easily, state CIOs must consider other factors to make the alliances work.

“Technology is an essential enabler between two or more agencies seeking to share data or services,” the report states. “However, to begin and sustain a successful collaboration, there must be sound policy in place as well.”

State CIOs eyeing cross-boundary collaboration should define the goals of the effort and define success criteria, according to the brief. In addition, information technology managers should weigh business case elements such as business impact, benefits, risk, total cost of ownership and return on investment.

The considerations cited in the NASCIO report include:
  • Executive buy-in and support. Elected officials need to be convinced of a collaboration’s potential for success.
  • Governance structure. A governance model that reflects that the leadership of the entities involved is crucial to collaboration.
  • Statutory limits. Some states may have privacy or security requirements regulating such activities as sharing sensitive data.
  • Fiscal responsibility. The collaborating parties need to determine which entity will take the fiscal lead or whether the project represents a shared investment.
  • Community of Practice. The report calls this approach a “natural way to begin the collaborative process.”
NASCIO’s Cross-Boundary Collaboration Committee produced the brief. The committee is co-chaired by Otto Doll, South Dakota’s CIO, and Kristen Miller, Pennsylvania’s CIO.

Featured

  • People
    Federal CIO Suzette Kent

    Federal CIO Kent to exit in July

    During her tenure, Suzette Kent pushed on policies including Trusted Internet Connection, identity management and the creation of the Chief Data Officers Council

  • Defense
    Essye Miller, Director at Defense Information Management, speaks during the Breaking the Gender Barrier panel at the Air Space, Cyber Conference in National Harbor, Md., Sept. 19, 2017. (U.S. Air Force photo/Staff Sgt. Chad Trujillo)

    Essye Miller: The exit interview

    Essye Miller, DOD's outgoing principal deputy CIO, talks about COVID, the state of the tech workforce and the hard conversations DOD has to have to prepare personnel for the future.

Stay Connected

FCW INSIDER

Sign up for our newsletter.

I agree to this site's Privacy Policy.