OPM updates guidance for HR LOB

The Office of Personnel Management has updated its guidance designed to help agencies prepare to move their human resources management and payroll services to shared-service centers that specialize in providing those operations to numerous customers.

Establishing shared services under the Human Resources Line of Business (HR LOB) is designed to improve HR management, efficiency and customer service, and to reduce costs and risks, OPM said in a guidance released Sept. 26.

HR LOB is a governmentwide initiative sponsored by the Office of Management and Budget and managed by OPM.

The Migration Planning Guidance revises the first version released in December and provides agencies more details for the concept of operations, a task order template and best practices for moving to a shared-service center, OPM said.

“Migration decisions are made by the agency and should be based on the state of an agency’s current HR systems and how imminently the agency needs to modernize or replace the system,” OPM said.

When they migrate, agencies will have to obtain information technology services from shared-service centers at least for the core functions of personnel action processing and benefits management, the guidance states.

In 2009, OPM has said it anticipates developing a certification framework to evaluate the capabilities of shared-service providers.

Five agencies provide services under the HR LOB. They include the Agriculture Department’s National Finance Center, the Defense Department’s Civilian Personnel Management Service, the Health and Human Services Department’s Program Support Center, the Interior Department’s National Business Center, and the Treasury Department’s HR Connect program partnered with the Bureau of the Public Debt.

The contractors that provide HR LOB services are Accenture National Security Services, Allied Technology Group, Carahsoft Technology and IBM.

About the Author

Mary Mosquera is a reporter for Federal Computer Week.

Featured

  • Contracting
    8 prototypes of the border walls as tweeted by CBP San Diego

    DHS contractors face protests – on the streets

    Tech companies are facing protests internally from workers and externally from activists about doing for government amid controversial policies like "zero tolerance" for illegal immigration.

  • Workforce
    By Mark Van Scyoc Royalty-free stock photo ID: 285175268

    At OPM, Weichert pushes direct hire, pay agent changes

    Margaret Weichert, now acting director of the Office of Personnel Management, is clearing agencies to make direct hires in IT, cyber and other tech fields and is changing pay for specialized occupations.

  • Cloud
    Shutterstock ID ID: 222190471 By wk1003mike

    IBM protests JEDI cloud deal

    As the deadline to submit bids on the Pentagon's $10 billion, 10-year warfighter cloud deal draws near, IBM announced a legal protest.

Stay Connected

FCW Update

Sign up for our newsletter.

I agree to this site's Privacy Policy.