Letter: Judge performance by output
In response to "Are you a micromanager?": Creativity vs. output: I always state I am a visual manager -- I evaluate one's potential and value to the organization by something I can see. If a process improves, I see happier customers. I monitor activities by reports. When I don't see the items, it is time to be more direct with the team and this is when it becomes difficult for them and changes the work environment. We are employees and should be producing something for our wages.
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