OPM to job seekers, managers: Talk to us

The Office of Personnel Management is offering new Applicant and Management Satisfaction Surveys to get the opinions of agency managers and job seekers on specific issues in the federal hiring process, OPM said in a memo to the Chief Human Capital Officers Council.

The council helped develop the criteria for the surveys, which support efforts to improve the federal hiring process, Michael Hager, acting OPM director, said in the memo dated Dec. 5. The surveys measure the satisfaction of hiring managers with job announcements, the quantity and quality of applicants, and hiring flexibilities available so the managers can offer positions to the best candidates, he said.

OPM plans to compile the survey data and prepare quarterly and annual individual agency and governmentwide reports to support analysis and decisions to change the federal employment process, Hager said.

OPM said it revised survey sections taken from earlier polls regarding the use of hiring flexibilities and added questions to help agencies better understand the managers' interactions with human resources divisions during the hiring process.

Agency hiring officials would complete a brief survey online when they complete action on a hiring certificate, the memo said. Agencies also will survey job seekers who complete the application process and those who abandon the application process for their opinions about the job announcement and applying for a federal job, along with the clarity of requirements, according to the memo.

OPM has al.so developed a follow-up survey to help agencies determine applicants' satisfaction throughout the hiring process, the memo said.

This survey will focus on what happened since an application was submitted, Hager said. Questions on this survey will center on communication and notification, the overall hiring experience, and timeliness, he said.

About the Author

Mary Mosquera is a reporter for Federal Computer Week.

Featured

  • Cybersecurity

    DHS floats 'collective defense' model for cybersecurity

    Homeland Security Secretary Kirstjen Nielsen wants her department to have a more direct role in defending the private sector and critical infrastructure entities from cyberthreats.

  • Defense
    Defense Secretary James Mattis testifies at an April 12 hearing of the House Armed Services Committee.

    Mattis: Cloud deal not tailored for Amazon

    On Capitol Hill, Defense Secretary Jim Mattis sought to quell "rumors" that the Pentagon's planned single-award cloud acquisition was designed with Amazon Web Services in mind.

  • Census
    shutterstock image

    2020 Census to include citizenship question

    The Department of Commerce is breaking with recent practice and restoring a question about respondent citizenship last used in 1950, despite being urged not to by former Census directors and outside experts.

Stay Connected

FCW Update

Sign up for our newsletter.

I agree to this site's Privacy Policy.