OPM to job seekers, managers: Talk to us
- By Mary Mosquera
- Dec 10, 2008
The Office of Personnel Management is offering new Applicant and
Management Satisfaction Surveys to get the opinions of agency managers
and job seekers on specific issues in the federal hiring process, OPM
said in a memo to the Chief Human Capital Officers Council.
council helped develop the criteria for the surveys, which support
efforts to improve the federal hiring process, Michael Hager, acting
OPM director, said in the memo dated Dec. 5. The surveys measure the
satisfaction of hiring managers with job announcements, the quantity
and quality of applicants, and hiring flexibilities available so the
managers can offer positions to the best candidates, he said.
plans to compile the survey data and prepare quarterly and annual
individual agency and governmentwide reports to support analysis and
decisions to change the federal employment process, Hager said.
said it revised survey sections taken from earlier polls regarding the
use of hiring flexibilities and added questions to help agencies better
understand the managers' interactions with human resources divisions
during the hiring process.
Agency hiring officials would
complete a brief survey online when they complete action on a hiring
certificate, the memo said. Agencies also will survey job seekers who
complete the application process and those who abandon the application
process for their opinions about the job announcement and applying for
a federal job, along with the clarity of requirements, according to the
OPM has al.so developed a follow-up survey to help
agencies determine applicants' satisfaction throughout the hiring
process, the memo said.
This survey will focus on what
happened since an application was submitted, Hager said. Questions on
this survey will center on communication and notification, the overall
hiring experience, and timeliness, he said.
Mary Mosquera is a reporter for Federal Computer Week.