How agency performance management systems are moving forward

Current performance process of many agencies

One-way communications between supervisor and employee:

  • Evaluates how employee performs activities of job title.
  • Evaluates personal characteristics of employee, such as cooperativeness.

Building blocks that demonstrate agency becoming performance oriented:

  • Agency leadership establishes comprehensive strategic plan and measurable goals.
  • Organization executives determine team performance goals that are measurable and link with agency goals.
  • HR trains supervisors to coach and communicate often with employees and seek feedback often through informal conversations.
  • Agency chief information officer implements computer application for transparency of performance process.

Effective performance management system

Two-way communications between supervisor and employee:

  • Ongoing communications.
  • Negotiation and agreement about employee’s performance goals that can be measured and linked to performance goals of employee’s organization.
  • Transparency of employee goals and progress in computer application so employee and supervisor can track progress, communicate, make changes when needed.
  • Pay increase linked to employee and team performance.
  • Employees can support effective performance-management system that fosters trust and fairness.

About the Author

Mary Mosquera is a reporter for Federal Computer Week.

The Fed 100

Read the profiles of all this year's winners.

Featured

  • Then-presidential candidate Donald Trump at a 2016 campaign event. Image: Shutterstock

    'Buy American' order puts procurement in the spotlight

    Some IT contractors are worried that the "buy American" executive order from President Trump could squeeze key innovators out of the market.

  • OMB chief Mick Mulvaney, shown here in as a member of Congress in 2013. (Photo credit Gage Skidmore/Flickr)

    White House taps old policies for new government makeover

    New guidance from OMB advises agencies to use shared services, GWACs and federal schedules for acquisition, and to leverage IT wherever possible in restructuring plans.

  • Shutterstock image (by Everett Historical): aerial of the Pentagon.

    What DOD's next CIO will have to deal with

    It could be months before the Defense Department has a new CIO, and he or she will face a host of organizational and operational challenges from Day One

  • USAF Gen. John Hyten

    General: Cyber Command needs new platform before NSA split

    U.S. Cyber Command should be elevated to a full combatant command as soon as possible, the head of Strategic Command told Congress, but it cannot be separated from the NSA until it has its own cyber platform.

  • Image from Shutterstock.

    DLA goes virtual

    The Defense Logistics Agency is in the midst of an ambitious campaign to eliminate its IT infrastructure and transition to using exclusively shared, hosted and virtual services.

  • Fed 100 logo

    The 2017 Federal 100

    The women and men who make up this year's Fed 100 are proof positive of what one person can make possibile in federal IT. Read on to learn more about each and every winner's accomplishments.

Reader comments

Thu, May 7, 2009

What a shock. Someone who understands working for a US Federal Agency. We find it's the "Negotiation and agreement" part that usually breaks. Local research shows it breaks at executive level first and gets worse as the breakage cascades down through the organisation. Research data available at the Performance Management Institute of Australia website. Keep up the great communications. e.g. only 10.8% of axecutives have received performance training at any time during their lifetimes ! Small wonder the process breaks so high up.

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

More from 1105 Public Sector Media Group