Dave McClure to lead GSA's Office of Citizen Services and Communications

Former GAO official wants a government that's participatory and collaborative.

Dave McClure is the new associate administrator for the General Services Administration’s Office of Citizen Services and Communications, the agency announced today.

In the announcement, McClure said he wants to use new technology “to bring government to the American people.”

The Office of Citizen Services engages the public through social networking sites and other technologies to connect people to government information and services. The office also runs USA.gov.

McClure had an 18-year career with the Government Accountability Office, where he reviewed major systems development and information technology management in almost all major departments and agencies. He also served as ex-officio member of the Federal Chief Information Officer Council from its inception in 1996 through 2001.

McClure has provided input on major federal government IT reform legislation, such as the Clinger-Cohen Act of 1996 and the e-Government Act of 2002. He is also a three-time winner of Federal Computer Week’s Federal 100 award.

McClure most recently served as the managing vice president for Gartner’s government research team. He managed the global government research agenda and analyst support, and he was lead researcher on government IT management practices. Before working at Gartner, McClure was as vice president for e-government and technology at the Council for Excellence in Government.

McClure served on the Obama-Biden Transformation, Innovation, and Government Reform Transition Team, which examined federal agencies' IT plans and status.

McClure received his Bachelor of Arts degree and a master’s in political science from the University of Texas, and a doctorate in public policy from the University of North Texas. He also completed post-graduate work in IT management at Harvard and George Washington universities.

About the Author

Matthew Weigelt is a freelance journalist who writes about acquisition and procurement.

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