DEA counsel wants to buy new case management system
Looking for COTS solution for 102 attorneys
- By Alice Lipowicz
- Oct 15, 2009
The Drug Enforcement Administration’s legal office wants to replace its existing case management system with a new off-the-shelf software application. The agency has asked for quotes from vendors for applications that would fit its needs.
The work also will include migration of existing databases to the new system, training and testing of the new system, according to a Statement of Work updated today on the Federal Business Opportunities Web site.
The agency’s Office of Chief Counsel , which has 102 attorneys in Quantico, Va., currently uses multiple databases to keep track of assignments, but those databases have serious limitations.
The existing applications do not allow for multiple units to work on the same case, do not allow for attached notes and e-mail messages, and are difficult to search, according to the statement of work.
The agency is looking for vendors who can provide a single, integrated solution that generates a tracking number for each case, can be searched, has a calendar feature, has the ability to have attached notes and files, allows for regular updates and reviews of history and provides varying levels of access privileges.
Other Justice Department agencies have been revamping case management systems. The Federal Bureau of Investigations is about halfway through the six-year Sentinel project after canceling its Virtual Case File program.
Alice Lipowicz is a staff writer covering government 2.0, homeland security and other IT policies for Federal Computer Week.