Weighing Web 2.0

Web 2.0 tools are not a slam-dunk as program management helpers, so consider the following pitfalls before taking the plunge.

Pros

  • Web 2.0 tools, such as wikis and blogs, open new channels of communication among team members.
  • The tools allow many more people with good ideas to participate in the planning and review processes.
  • They increase program visibility beyond the core team.

Cons

  • The constant flow of information from Web 2.0 tools could distract managers and disrupt schedules.
  • Although many tools are open source and therefore inexpensive or free, they still require an investment in training and education.
  • There’s no easy way to measure the effectiveness of Web 2.0 tools, so demonstrating a specific return on investment will be difficult.

About the Author

Brian Robinson is a freelance writer based in Portland, Ore.

Featured

  • innovation (Sergey Nivens/Shutterstock.com)

    VA embraces procurement challenges at scale

    Steve Kelman applauds the Department of Veterans Affairs' ambitious attempt to move beyond one-off prize-based contests to combat veteran suicides more effectively.

  • big data AI health data

    Where did the ideas for shutdowns and social distancing come from?

    Steve Kelman offers another story about hero civil servants (and a good president).

Stay Connected

FCW INSIDER

Sign up for our newsletter.

I agree to this site's Privacy Policy.