Weighing Web 2.0

Web 2.0 tools are not a slam-dunk as program management helpers, so consider the following pitfalls before taking the plunge.


  • Web 2.0 tools, such as wikis and blogs, open new channels of communication among team members.
  • The tools allow many more people with good ideas to participate in the planning and review processes.
  • They increase program visibility beyond the core team.


  • The constant flow of information from Web 2.0 tools could distract managers and disrupt schedules.
  • Although many tools are open source and therefore inexpensive or free, they still require an investment in training and education.
  • There’s no easy way to measure the effectiveness of Web 2.0 tools, so demonstrating a specific return on investment will be difficult.

About the Author

Brian Robinson is a freelance writer based in Portland, Ore.


  • 2018 Fed 100

    The 2018 Federal 100

    This year's Fed 100 winners show just how much committed and talented individuals can accomplish in federal IT. Read their profiles to learn more!

  • Census
    How tech can save money for 2020 census

    Trump campaign taps census question as a fund-raising tool

    A fundraising email for the Trump-Pence reelection campaign is trying to get supporters behind a controversial change to the census -- asking respondents whether or not they are U.S. citizens.

  • Cloud
    DOD cloud

    DOD's latest cloud moves leave plenty of questions

    Speculation is still swirling about the implications of the draft solicitation for JEDI -- and about why a separate agreement for cloud-migration services was scaled back so dramatically.

Stay Connected

FCW Update

Sign up for our newsletter.

I agree to this site's Privacy Policy.