What's on Martha Dorris' reading list?
GSA's deputy associate administrator of the Office of Citizen Services and Communications recommends these books
Recommendations from the deputy associate administrator of the Office of Citizen Services and Communications at the General Services Administration.
1. "The Five Dysfunctions of a Team" By Patrick M. Lencioni
May give you many insights into why your team is working or why it might not be working. Presented in an easy-to-understand case study.
2. "Fired Up or Burned Out" By Michael Lee Stallard
Great ideas for reigniting the passion within your team, which ultimately leads to an engaged workforce, better service to your customers and greater trust in government. Used many of the ideas in our office with great success.
Plain-language awards, the dangers of tiny URLs, and wooing online readers
3. "What Would Google Do?" By Jeff Jarvis
Teaches you a new way of thinking about providing solutions to problems.
4. "Eat, Pray, Love" By Elizabeth Gilbert
Many lessons that can be applied personally and professionally through the writer's journey to discover herself. After serious life changes, she eats in Italy, prays in India and loves in Bali. Self-discovery leads you to be the “best you can be.”
5. InStyle Magazine
Given the stresses and strains of transition, new programs, and a long commute, it’s important to take the time to see the latest in fashion, make-up and hairstyles. Great read when you are at the salon. Lesson learned: If all else fails, use an eyelash curler, mascara and lip gloss.