NARA e-mail service on the fritz

The National Archives and Records Administration is scrambling to keep its e-mail service from breaking down because of faulty network equipment, according to a notice published on the Federal Business Opportunities website.

More than 1,200 NARA employees no longer have regular access to their e-mail, the notice states, and daylong outages have hobbled the Office of General Counsel and other divisions, the notice states. Even the Office of the Archivist has dealt with diminished services.

“This is resulting in lost productivity agencywide and directly impacting the archivist of the United States’ ability to perform critical work functions,” according to the notice.

To fix the problem, NARA needs to replace network equipment manufactured by Hewlett-Packard that connects HP blade servers and the agency’s storage-area network.

NARA officials intended to buy the equipment through a competitive process using the General Services Administration’s multiple-award schedule program. However, one of the parts, an adapter card, is not compliant with the Trade Agreements Act, which requires the government to purchase products manufactured in the United States or another approved country.

NARA officials then requested bids and made a buy on the open market, only to find that the equipment might have been counterfeit, leading them to cancel the contract and return the equipment.

The delay has proven costly, which is why agency officials have decided to award a sole-source deal to HP, worth approximately $121,000.

“NARA’s inability to procure the necessary HP equipment has resulted in an ever-expanding deterioration of e-mail service,” the notice states. “Simply stated, absent the HP replacement parts, the NARA network cannot once again become a fully functioning e-mail system.”

About the Author

Connect with the FCW staff on Twitter @FCWnow.

Featured

  • Cybersecurity

    DHS floats 'collective defense' model for cybersecurity

    Homeland Security Secretary Kirstjen Nielsen wants her department to have a more direct role in defending the private sector and critical infrastructure entities from cyberthreats.

  • Defense
    Defense Secretary James Mattis testifies at an April 12 hearing of the House Armed Services Committee.

    Mattis: Cloud deal not tailored for Amazon

    On Capitol Hill, Defense Secretary Jim Mattis sought to quell "rumors" that the Pentagon's planned single-award cloud acquisition was designed with Amazon Web Services in mind.

  • Census
    shutterstock image

    2020 Census to include citizenship question

    The Department of Commerce is breaking with recent practice and restoring a question about respondent citizenship last used in 1950, despite being urged not to by former Census directors and outside experts.

Stay Connected

FCW Update

Sign up for our newsletter.

I agree to this site's Privacy Policy.