VA reports on social media, software development

Updates presented on major areas

The Veterans Affairs Department has released its Fiscal 2010 Performance and Accountability Report that outlines progress on programs that include social media outreach, modernizing digital medical records and adopting an agile development model for new software.

The document was published on the VA’s website Nov. 15. It includes management objectives, performance goals and benchmarks and financial statement sections as well as background information on the department.

Concerning social media, the report claimed the VA's Facebook page was the fastest-growing and largest among Cabinet agencies. The Veterans Health Administration and two other internal units have their own Facebook pages, as do more than a dozen VA medical centers.


Related story:

VA sets performance, VLER goals in strategic plan


The VA also has a presence on Twitter, with headquarters, three internal units, a dozen or so medical centers, and Assistant Secretary Tammy Duckworth each sponsoring a Twitter feed.

The report also said the department is launching “an innovative and agile approach” to software development.

Also, for the Veterans Health Information Systems and Technology Architecture, two prototypes will be developed based on the AViVA, or “A Virtual Implementation of VistA,” environment, with a browser-based user interface and a multitiered architecture, the report states.

These prototypes “will serve as the foundation for VA’s electronic health record modernization,” according to the report.

In the performance overview section, the VA said it met nine performance objectives and failed to meet 12 others. For example, the department met goals for 96 percent accuracy in its pension maintenance claims but did not meet the 90 percent accuracy rate goal for compensation entitlement claims.

The document also said the VA met its goal of providing health care appointments to patients within 30 days of the requested time, but it did not meet its goal of processing education claims within 24 days.


.

About the Author

Alice Lipowicz is a staff writer covering government 2.0, homeland security and other IT policies for Federal Computer Week.

FCW in Print

In the latest issue: Looking back on three decades of big stories in federal IT.

Featured

  • Anne Rung -- Commerce Department Photo

    Exit interview with Anne Rung

    The government's departing top acquisition official said she leaves behind a solid foundation on which to build more effective and efficient federal IT.

  • Charles Phalen

    Administration appoints first head of NBIB

    The National Background Investigations Bureau announced the appointment of its first director as the agency prepares to take over processing government background checks.

  • Sen. James Lankford (R-Okla.)

    Senator: Rigid hiring process pushes millennials from federal work

    Sen. James Lankford (R-Okla.) said agencies are missing out on younger workers because of the government's rigidity, particularly its protracted hiring process.

  • FCW @ 30 GPS

    FCW @ 30

    Since 1987, FCW has covered it all -- the major contracts, the disruptive technologies, the picayune scandals and the many, many people who make federal IT function. Here's a look back at six of the most significant stories.

  • Shutterstock image.

    A 'minibus' appropriations package could be in the cards

    A short-term funding bill is expected by Sept. 30 to keep the federal government operating through early December, but after that the options get more complicated.

  • Defense Secretary Ash Carter speaks at the TechCrunch Disrupt conference in San Francisco

    DOD launches new tech hub in Austin

    The DOD is opening a new Defense Innovation Unit Experimental office in Austin, Texas, while Congress debates legislation that could defund DIUx.

Reader comments

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

More from 1105 Public Sector Media Group