SBA site offers interactive features

New site includes SBA Direct tool for customized info

The Small Business Administration is offering business owners new services on its redesigned SBA.gov website, including the new SBA Direct interactive service with customized and geographically based information.

The goal of the new site and SBA Direct is to present information more dynamically to better engage customers, SBA Administrator Karen Mills said.

“With the launch of the new SBA.gov, we have reached a significant milestone in how the agency has evolved in using interactive Web tools, social media and blogs to engage with and better meet the needs of small-business owners,” Mills said Dec. 21.


Related stories:

SBA to launch small business program for women

GAO finds $325M awarded to ineligible firms under SBA program


With SBA Direct, users are encouraged to enter their ZIP codes and identify their situation and information needs, such as whether they are military veterans, whether they are looking for loans, and whether they are looking for advice on starting a business or complying with government regulations. The service provides information, names and addresses of nearby organizations that offer help with finances, counseling, contracting opportunities and training.

Other new features include an improved search engine and navigation; integration of content from Business.gov on laws, regulations and government programs at many federal agencies; interactive location-based maps to find resources in the users’ geographic area; and user ratings for content, which enable rankings and optimal placement of priority content, SBA officials said.

About the Author

Alice Lipowicz is a staff writer covering government 2.0, homeland security and other IT policies for Federal Computer Week.

Featured

  • IT Modernization
    shutterstock image By enzozo; photo ID: 319763930

    OMB provides key guidance for TMF proposals amid surge in submissions

    Deputy Federal CIO Maria Roat details what makes for a winning Technology Modernization Fund proposal as agencies continue to submit major IT projects for potential funding.

  • gears and money (zaozaa19/Shutterstock.com)

    Worries from a Democrat about the Biden administration and federal procurement

    Steve Kelman is concerned that the push for more spending with small disadvantaged businesses will detract from the goal of getting the best deal for agencies and taxpayers.

Stay Connected