GSA redesigns three of its Web portals

Multiple Award Schedules, GSA Advantage! and WebContent.gov get refreshed

The General Services Administration has revamped three of its popular Web portals—Multiple Award Schedules, GSA Advantage! and WebContent.gov—to add new tools, enhanced features and social media, the agency announced.

The multiple award portal has improved access to Web 2.0 tools, including video and audio training, a searchable desk reference guide, a blog and links to Facebook, Twitter and the Interact discussion forum.

Putting the desk reference guide online, “while a simple change, is a huge improvement” that will make it easier for customers to the find answers to questions regarding the GSA schedules program, in a sustainable manner,” Assistant Commissioner Houston Taylor of GSA’s Office of Acquisition Management said in a Feb. 3 news release.


Related coverage:

GSA website to host agency competitions

GSA creates social media directory


The portal also has an expanded Vendor Support Center.

In addition, the GSA’s Federal Acquisition Service recently announced enhancements to the GSA Advantage! Web page with “user-friendly, more intuitive” tools for online shopping and ordering. The agency also added enhanced search functionality, a streamlined format, and a capability for vendors and contractors to add more data on their products.

The GSA Advantage! portal offers access to more than 18,000 Multiple Award Schedule Program contracts and more than 28 million products, services and solutions.

The site has about 800,000 registered users, and receives 500,000 visits per day.

The WebContent.gov has a new address at Howto.gov/web-content, and has recently undergone a redesign. It offers advice to agencies on developing their Web content, including guidance on plain writing, best practices, accessibility and Web analytics.

About the Author

Alice Lipowicz is a staff writer covering government 2.0, homeland security and other IT policies for Federal Computer Week.

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