Federal 100: David C. Songco

David C. Songco
CIO
National Institute of Child Health and Human Development
National Institutes of Health

David Songco goes beyond his job description by emphasizing customer service — not IT — as the top priority for his team.

In that vein, he recognized that it's important to have continuity in positions that are crucial to accomplishing the organization’s mission. So he took on the task of coordinating NICHD’s succession management plan to mitigate the risk associated with vacancies in those positions. His plan includes a Leadership Training Workshop series to ensure that people are ready to step into those jobs when needed.

Songco has also been instrumental in instituting virtual conferencing to enhance collaboration, and he leads the development of informatics to support the National Children’s Study, the largest and most detailed study about children’s health and development.

Read more about the 2011 Federal 100 award winners.

About the Author

Technology journalist Michael Hardy is a former FCW editor.

Featured

  • IT Modernization
    Eisenhower Executive Office Building (Image: Wikimedia Commons)

    OMB's user guide to the MGT Act

    The Office of Management and Budget is working on a rules-of-the-road document to cover how agencies can seek and use funds under the MGT Act.

  • global network (Pushish Images/Shutterstock.com)

    As others see us -- a few surprises

    A recent dinner with civil servants from Asia delivered some interesting insights, Steve Kelman writes.

  • FCW Perspectives
    cloud (Singkham/Shutterstock.com)

    A smarter approach to cloud

    Advances in cloud technology are shifting the focus toward choosing the right tool for the job and crafting solutions that truly modernize systems.

Stay Connected

FCW Update

Sign up for our newsletter.

I agree to this site's Privacy Policy.