USAJobs drops offline due to hardware problems

Entering its fourth week of operation, the USAJobs website was offline in late afternoon on Nov. 1 and reported to be experiencing "hardware difficulties."

A bulletin on the federal job search website asked users to try again later.

Office of Personnel Management officials tweeted about the problem around 5 p.m, saying that some users were experiencing "intermittent access problems." OPM said in the Twitter message that engineers were on-site addressing the problems.

The problem is the latest in a long line affecting the 3.0 version of USAJobs that launched on Oct. 11. The system has experienced numerous malfunctions in operation since that time. Thousands of users have reported problems with accessibility, search and data loss on the site.

OPM officials have issued a number of progress reports, and recently have said that the site had stabilized.

"USAJOBS 3.0 is continuing to see success, and the most recent testing by OPM shows that the site remains stable and secure, and its capacity is at full strength," the agency said in a statement on Oct. 31.

About the Author

Alice Lipowicz is a staff writer covering government 2.0, homeland security and other IT policies for Federal Computer Week.

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Reader comments

Thu, Nov 3, 2011 Erica E Street

John Berry said in our press conference today that OPM uses the same search technology as Career Builder. OPM uses Microsoft FAST and Career Builder uses Apace Solr. Who wants to tell him that he was wrong? I'm not!

Thu, Nov 3, 2011 Larry DC

Erica was right. I'm on the call and OPM blames USAJOBS 3.0 on the CHCO's -- each of them, all of them, large and small. Because they are ALL to blame, nobody is to blame. However, we should feel comfortable that someone who knows NOTHING about recruitment is now in charge -- Cathy Dillon. She is demonstrating that fact on the call. She may be an expert in OPM investigations but knows NOTHING about this.

Thu, Nov 3, 2011 Erica E Street

OPM is in full on damage control mode. Emergency CHCO meeting yesterday to see how OPM could leverage CHCOs. Didnt work. CHCOs see new Usajobs as DHS pushed adventure, not CHCO venture. OPM tells them to stay on script with Usajobs according to the lies and half-truths in the "White Paper" that was prepared by the White House. News conference today to tell everyone that everything is fine as just as planned.

Wed, Nov 2, 2011 Florida

To be fair, Offline is, by definition, stable, very stable...

Wed, Nov 2, 2011

What's on the agenda for the CHCO Full Council meeting next week?

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