Digital center opens, part of Obama's digital strategy

The Obama administration’s strategy for a more mobile-friendly, customer-centric government calls for the creation of an entity that will work with agencies to establish shared solutions and training to support infrastructure and content needs across the federal sector. Now, the Digital Services Innovation Center has launched, and it’s looking for ideas on how to innovate.

As laid out by the digital government framework, the center will initially focus on three areas:

  • Identify shared and open content management system solutions and support adoption through training and best practices.
  • Help agencies develop web Application Programming Interfaces and unleash data by providing resources and support to enable developers, entrepreneurs and others to leverage government data and content.
  • Launch a shared mobile application development program to aid agencies develop device-agnostic mobile applications, provide a development test environment to streamline app delivery, promote code sharing, and validate official government applications.

The center will have a small core staff housed within GSA’s Office of Citizen Services and Innovative Technologies but will use contributors governmentwide to achieve its mission, Gwynne Kostin, director of the Digital Services Innovation Center, wrote in a blog post on July 13.

“As a result of GSA’s work on the digital government strategy, the American public can expect an improved customer experience from digital government services,” she said. “Over the coming year, the public will be able to access and use more government information than ever before.”

Other agencies within GSA are also working on implementing the digital government strategy. The Federal Acquisition Service, Office of Government-wide Policy and Data.gov are making efforts into expanding shared services, increasing efficiencies and providing tools for a better government, Kostin said.

Kostin also provided an e-mail address those interested in ways to help the center innovate: digitalgov@gsa.gov.

Kostin's appointment to the role was revealed in May, not long after the digital strategy itself was announced. Kostin previously was director of mobile for the GSA Office of Citizen Services and Innovative Technologies. During her tenure in that role, federal agencies and public, private and volunteer developers created more than 100 mobile-enabled federal websites and mobile native applications for Apple and Android devices using federal data.

About the Author

Camille Tuutti is a former FCW staff writer who covered federal oversight and the workforce.

The Fed 100

Save the date for 28th annual Federal 100 Awards Gala.

Featured

  • computer network

    How Einstein changes the way government does business

    The Department of Commerce is revising its confidentiality agreement for statistical data survey respondents to reflect the fact that the Department of Homeland Security could see some of that data if it is captured by the Einstein system.

  • Defense Secretary Jim Mattis. Army photo by Monica King. Jan. 26, 2017.

    Mattis mulls consolidation in IT, cyber

    In a Feb. 17 memo, Defense Secretary Jim Mattis told senior leadership to establish teams to look for duplication across the armed services in business operations, including in IT and cybersecurity.

  • Image from Shutterstock.com

    DHS vague on rules for election aid, say states

    State election officials had more questions than answers after a Department of Homeland Security presentation on the designation of election systems as critical U.S. infrastructure.

  • Org Chart Stock Art - Shutterstock

    How the hiring freeze targets millennials

    The government desperately needs younger talent to replace an aging workforce, and experts say that a freeze on hiring doesn't help.

  • Shutterstock image: healthcare digital interface.

    VA moves ahead with homegrown scheduling IT

    The Department of Veterans Affairs will test an internally developed scheduling module at primary care sites nationwide to see if it's ready to service the entire agency.

  • Shutterstock images (honglouwawa & 0beron): Bitcoin image overlay replaced with a dollar sign on a hardware circuit.

    MGT Act poised for a comeback

    After missing in the last Congress, drafters of a bill to encourage cloud adoption are looking for a new plan.

Reader comments

Wed, Jul 18, 2012

More on-line government, and less human support, just as the phone companies increase their costs for more data usage. :(

Please post your comments here. Comments are moderated, so they may not appear immediately after submitting. We will not post comments that we consider abusive or off-topic.

Please type the letters/numbers you see above

More from 1105 Public Sector Media Group