Critical Read

Rating the performance of

measurement tool

What: "Managing for Results: Leading Practices Should Guide the Continued Development of" from the Government Accountability Office.

Why: is intended to be a clearinghouse for information on governmental priorities and goals across agencies in areas ranging from human resources to procurement to technology. Maintained by the Office of Management and Budget, the content and structure of are designed to comply with the GPRA Modernization Act, which requires government agencies to publish strategic goals and performance plans. According to GAO, could be improved by making it clear how audiences can use the information, and it could do a better job of understanding how the general public could benefit from changes to the kind of information that is highlighted on the site and how it is presented.

Sen. Mark Warner (D-Va.), chairman of the Senate Budget Committee's bipartisan Government Performance Task Force, said in an emailed statement that the usefulness to the general public could be improved with "more dashboards and summary data like [what] state governments provide to citizens, especially for the cross-agency priority goals." According to the General Services Administration, traffic at peaked at its launch in August 2011, and averages between 10,000 and 20,000 visits per month.

Verbatim: "According to agency officials, agencies have information sources tailored to meet their needs, and does not contain critical indicators or the ability to display some visualizations used for internal agency performance reviews. Agency officials stressed instead that they view primarily as an external reporting tool so that the public and other external stakeholders can get a sense for how agencies are performing on key priorities."

Full report:

About the Author

Adam Mazmanian is FCW's executive editor. Connect with him on Twitter: @thisismaz.

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