Management

Leaders: Are you asking the right IT questions?

balanced spheres

Balancing long-term and short-term investments in technology is a key strategy for organizations to become “technology winners," according to McKinsey & Company. Some others:

Identify opportunities and threats over a multi-year plan.

Continually assess capabilities to effectively use technology.

Create accountability for IT activities.

Understand the scope of IT risks.

In making major IT investments, McKinsey & Company warns, there are critical questions that too often go unasked.

Although the management consulting firm's list is aimed at private-sector boards of directors, most of the questions make sense for senior agency leaders as well.

The article suggests these "do-or-die" questions that executives should ask IT managers:

  •  Do our business plans reflect the full potential of technology to improve our performance?
  •  Is our portfolio of technology investments aligned with opportunities and threats?
  •  How will IT improve our operational and strategic agility?
  •  Do we have the capabilities required to deliver value from IT?
  •  Who is accountable for IT and how do we hold them to account?
  •  Are we comfortable with our level of IT risk?

The full list, with additional explanation, can be found on the McKinsey website.

About the Author

Natalie Lauri is an editorial fellow at FCW. Connect with her on Twitter: @Nat_Lauri.

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