Shared Services

USCIS site relaunches on DHS cloud and CMS platform new website homepage

U.S. Citizenship and Immigration Services has redesigned its website in line with its parent agency’s online presence and moved onto the Department of Homeland Security's cloud.

USCIS unveiled its redesigned website on Oct. 30 as part of DHS’ strategy to use a shared content management system and consolidate DHS websites.

A USCIS official said the agency has also transitioned its website infrastructure to DHS’ cloud environment, which will cut costs by reducing the need for locally managed Web servers and improve the website's reliability and redundancy.

The new site provides expanded news alerts and customer notifications, as well as tools to help users check case status, make appointments, and find information on adoption and immigration appeals.

A DHS official told FCW that using a common platform across its component agencies will not only save money but also take advantage of the knowledge and skills of those involved in maintaining the individual component sites. Component agencies will be able to more easily share Web development and design work, code and features.

The official said DHS will maintain a library of tested and approved code and features that component agencies can use and include in their individual sites. Component agencies will also be able to develop features on their own and submit them to the library for use by others. DHS expects the sharing to reduce the amount of time it takes for components to deploy new features by cutting down on both development and testing timelines.

About the Author

Mark Rockwell is a senior staff writer at FCW, whose beat focuses on acquisition, the Department of Homeland Security and the Department of Energy.

Before joining FCW, Rockwell was Washington correspondent for Government Security News, where he covered all aspects of homeland security from IT to detection dogs and border security. Over the last 25 years in Washington as a reporter, editor and correspondent, he has covered an increasingly wide array of high-tech issues for publications like Communications Week, Internet Week, Fiber Optics News, magazine and Wireless Week.

Rockwell received a Jesse H. Neal Award for his work covering telecommunications issues, and is a graduate of James Madison University.

Click here for previous articles by Rockwell. Contact him at or follow him on Twitter at @MRockwell4.


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