Veterans Affairs

VA still mum on IT security questions

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Lawmakers remain dissatisfied with the Department of Veterans Affairs' answers to inquiries regarding IT security practices, and a briefing between department officials and representatives of various oversight bodies ended with VA officials again declining to respond to questions.

According to a Capitol Hill official, the briefing was conducted Dec. 3 at the Cannon House Office Building and included VA's Assistant Secretary for Congressional and Legislative Affairs Joan Mooney, Chief of Staff Jose Riojas, members of VA's Office of Inspector General, representatives from the Government Accountability Office, and Democratic and Republican members of the House Veterans' Affairs Committee.

The briefing also included a panel of cybersecurity experts who offered their assessments of VA's IT security issues.

The Hill official said the meeting was a continuation of a yearlong effort to "convince the department to resolve a number of serious IT security vulnerabilities" identified by the Veterans' Affairs Committee's Oversight and Investigations Subcommittee and confirmed by GAO and VA's OIG.

When given the opportunity to respond to various assessments and criticisms of VA's IT security posture, VA officials declined to comment, continuing a narrative that is becoming frustrating for Congress.

"Committee members are hopeful that VA, having been presented with a detailed list of its specific network security vulnerabilities, will take this opportunity to work with [the committee] to resolve these IT challenges," the Hill official said.

The committee's questions to VA regarding its perceived weaknesses in IT security began in June 2012, and committee members have made more than 100 requests for information since then. The committee launched a more vigorous effort after a June 4 hearing that featured conflicting testimony from VA officials regarding at least nine state-sponsored data breaches.

Beginning Oct. 22, the committee delivered a series of inquiries to VA's Office of Information and Technology with more than 100 questions on IT security, including how the agency safeguards more than 20 million veterans' personally identifiable information.

VA missed early-November deadlines for each request, and VA Secretary Eric Shinseki's last-ditch effort to have the OIG expand its 2013 Federal Information Security Management Act audit to address the questions failed when OIG officials notified him that they had already completed the audit.

Thus far, VA's only formal response to Congress' multiple inquiries was a Nov. 22 memo from CIO Stephen Warren. In his response, Warren attempted to explain VA's position and said the department would continue to work on providing Congress with answers.

Those answers have yet to come, and the Hill official warned that Congress' questions, which concern the safety of millions of veterans' personal information, are not going to go away.

VA officials did not respond to FCW's requests for comment.

About the Author

Frank Konkel is a former staff writer for FCW.

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Reader comments

Sat, Dec 21, 2013

One's left to wonder if congress might ask for some answers about anything from the VA's OI&T section. After they answer the questions at hand, perhaps they can ask Warren why he's tearing the department to shreds. If nothing else, what he's trying to do and see if he thinks he can do it without their approval. I'm sure he's delusional enough to think he's a God instead of a pawn. So he's doing a great job in killing the IT staff in the department, but between Congress and the unions, his delusions of grandeur might not last too long. Then again, with the VA's secretary in hos back pocket, I'm sure he's sure he'll get away with it.

Wed, Dec 18, 2013 Smiley Face

The sarcasm is strong in this one...

Tue, Dec 17, 2013

Here we go again, another crisis brought to you by the inept leadership in OI&T. The person below hit the nail on the head, the VA's security issues are all rooted in OI&T staff being forced to cave to any desire from clinicians. They give us little and want the world, and we can never say no. Until the mindset changes you will continue to live this crisis over and over, and folks like Warren will simply keep trimming the flowers from the weed instead of attacking the root of the problem. I fully expect Warren to freeze providing answers to congress just like he's frozen hiring within OI&T. He's a man who can't seem to ever do anything, he's always waiting for more hired henchmen to provide another study. My facility has lost four staff, and hasn't been approved to replace any of them, but he and his puppets keep throwing more work at us. And yes, at this point it's as much on the secretary as it is on Warren.

Mon, Dec 16, 2013

To the third person posting, it sounds like you were at the meeting. Care to tell us what happened?

Sun, Dec 15, 2013

Fortunately, Stan Lowe and Charlie DeSanno are on the job.

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