Around Town

'Social as an enterprise strategy'

GSA CIO Sonny Hashmi (Photo by Zaid Hamid)

GSA CIO Sonny Hashmi hopes to enable transparency and real-time connection between citizens and government.

In an era of emerging transparency and interconnectedness, citizens’ expectations for their government have shifted toward real-time connection, and they are increasingly aware of their influence as well as their needs, Sonny Hashmi, CIO of the General Services Administration, told a crowd at the Government Cloud Computing and Data Center Conference hosted by the Digital Government Institute in Washington, D.C., on Sept. 18.

This "paradigm shift" has increasingly taken over the public mentality, and both government and the private sector need to adapt, he said.

Government and industry simultaneously exist and depend upon citizens who "expect transparency and real-time connection," Hashmi said. "How do we enable this environment, so that we can provide those services for them?"

Hashmi suggested that both industry and government adopt the concept of "social as an enterprise strategy" by tapping into the compelling and open nature of the networks available to them. In joining cloud computing, mobile technology and social channels made available within the digital sphere, Hashmi proposed that the federal government might readily “connect people with the resources and services they need, when they need them.”

Along the same line of reasoning, he advocated that agencies foster long-term relationships with industry communities to expedite the acquisition and implementation process -- while maintaining a competitive marketplace -- and invest in open platforms that facilitate reusing components and applications across agencies.

About the Author

Jonathan Lutton is an FCW editorial fellow. Connect with him at jlutton@fcw.com

Featured

  • Comment
    Pilot Class. The author and Barbie Flowers are first row third and second from right, respectively.

    How VA is disrupting tech delivery

    A former Digital Service specialist at the Department of Veterans Affairs explains efforts to transition government from a legacy "project" approach to a more user-centered "product" method.

  • Cloud
    cloud migration

    DHS cloud push comes with complications

    A pressing data center closure schedule and an ensuing scramble to move applications means that some Homeland Security components might need more than one hop to get to the cloud.

  • Comment
    Blue Signage and logo of the U.S. Department of Veterans Affairs

    Doing digital differently at VA

    The Department of Veterans Affairs CIO explains why digital transformation is not optional.

Stay Connected

FCW INSIDER

Sign up for our newsletter.

I agree to this site's Privacy Policy.