2015 Fed 100

Federal 100: Kay Thayer Ely

Kay Ely

Name: Kay Thayer Ely
Title: Director of IT Schedule 70
Agency: General Services Administration

Schedule management at scale. Being tapped in 2011 to refurbish one of the federal government's most popular, revered and sprawling acquisition vehicles hasn't intimidated Ely. She broadened the big picture at Schedule 70 by raising customer loyalty scores from 7.2 to 8.0, increasing state and local sales by 38 percent, improving efficiencies and strengthening key relationships. She hasn't missed the details either: Ely implemented an initiative to renegotiate base prices for many of the largest contracts and nailed down discounts of 3 percent to 46 percent off original prices.

Click here for the full list

About the Author

Connect with the FCW staff on Twitter @FCWnow.

Featured

  • IT Modernization
    Eisenhower Executive Office Building (Image: Wikimedia Commons)

    OMB's user guide to the MGT Act

    The Office of Management and Budget is working on a rules-of-the-road document to cover how agencies can seek and use funds under the MGT Act.

  • global network (Pushish Images/Shutterstock.com)

    As others see us -- a few surprises

    A recent dinner with civil servants from Asia delivered some interesting insights, Steve Kelman writes.

  • FCW Perspectives
    cloud (Singkham/Shutterstock.com)

    A smarter approach to cloud

    Advances in cloud technology are shifting the focus toward choosing the right tool for the job and crafting solutions that truly modernize systems.

Stay Connected

FCW Update

Sign up for our newsletter.

I agree to this site's Privacy Policy.