Social Media

Pluto flyby earned NASA social media gold

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On July 14, NASA visited the furthest edge of the solar system – and beamed the news directly to the American people in a way that demonstrated the agency’s social media savvy.

At 7:49 a.m. EDT Tuesday, the New Horizons spacecraft completed its 3 billion mile, 9 ½ year journey from Earth to Pluto when it flew within 7,700 miles of the dwarf planet at 31,000 miles per hour.

"This is truly a hallmark in human history," said John Grunsfeld, NASA's science mission chief. "It's been an incredible voyage."

NASA blasted the news through relatively old-fashioned RSS feeds – the agency has been touting the flyby for quite some time – as well as on Twitter and on TV, but a different medium got the picture early.

NASA’s platform choice for the debut of its first Pluto close-up image: Instagram, on which NASA posted a new Pluto picture around 7 a.m. (The widely publicized photo below, used to mark the flyby, was actually taken before New Horizons’ closest approach to Pluto; even more detailed images should be released July 15 as data from the flyby is transmitted from the craft to Earth, NASA officials said.)

Gorgeous Pluto! The dwarf planet has sent a love note back to Earth via our New Horizons spacecraft, which has traveled more than 9 years and 3+ billion miles. This is the last and most detailed image of Pluto sent to Earth before the moment of closest approach, which was at 7:49 a.m. EDT Tuesday - about 7,750 miles above the surface -- roughly the same distance from New York to Mumbai, India - making it the first-ever space mission to explore a world so far from Earth. This stunning image of the dwarf planet was captured from New Horizons at about 4 p.m. EDT on July 13, about 16 hours before the moment of closest approach. The spacecraft was 476,000 miles (766,000 kilometers) from the surface. Images from closest approach are expected to be released on Wednesday, July 15. Image Credit: NASA #nasa #pluto #plutoflyby #newhorizons#solarsystem #nasabeyond #science

A photo posted by NASA (@nasa) on


“We made an editorial decision to give the world a sneak peek of the image on Instagram,” NASA social media manager John Yembrick told WIRED. “We feel it’s important to engage new audiences.”

On Twitter, NASA’s myriad Twitter accounts supported the news with videos about Pluto and banter with the U.S. Postal Service – no longer is Pluto the only unexplored planet in the solar system.

Bill Nye even got in on the action.

And on Reddit, the troubled but still heavily visited online community, Pluto flyby-related posts occupied three of the top five user-voted slots on the site’s front page.

One of those posts was an “Ask Me Anything” session in which NASA scientists responded to questions – more than 2,300 poured in – from citizens curious about the $720 million mission and the images of Pluto it was producing.

“We frequently hear that public interest in space programs has steadily declined since the moon landing,” one user commented. “How does interest in today’s unmanned missions (such as New Horizons) compare to say something like the moon landing?”

“It's hard to make direct comparisons because the way the public can interact with the missions is so different now,” responded NASA program scientist Curt Niebur. “Does live coverage of an event on national TV in the 1960s equate with websites and twitter feeds updating minute by minute?”

Engagement online, Niebur said, brings citizens into the space program in a whole new way.

“What I really love about our planetary science missions is that the public can ride along with us, and we want you to join us,” Niebur wrote. “These missions are YOUR missions.”

The day seemed demonstrative of NASA’s practice of “pure public affairs” and embrace of social media that has served the space agency so well.

About the Author

Zach Noble is a staff writer covering digital citizen services, workforce issues and a range of civilian federal agencies.

Before joining FCW in 2015, Noble served as assistant editor at the viral news site TheBlaze, where he wrote a mix of business, political and breaking news stories and managed weekend news coverage. He has also written for online and print publications including The Washington Free Beacon, The Santa Barbara News-Press, The Federalist and Washington Technology.

Noble is a graduate of Saint Vincent College, where he studied English, economics and mathematics.

Click here for previous articles by Noble, or connect with him on Twitter: @thezachnoble.


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