Disaster Recovery

Patent application systems could be offline through Christmas

closed sign

Need to file an electronic patent application before the holiday break officially kicks in?

You're out of luck.

A power outage struck the U.S. Patent and Trademark Office headquarters late on Dec. 22, and by the afternoon of Dec. 23, the agency still had not gotten major filing, payment and searching systems back online.

The Trademark Electronic Application System (TEAS) and TEASi, the web-based front end, will be unavailable for an indeterminate amount of time, the agency said in a Dec. 23 statement.

"We are working diligently to assess the operational impact on all our systems and to determine how soon they can be safely brought back into service in the coming days," the agency pledged. "We understand how critical these systems are for our customers, and our teams will continue to work around the clock to restore them as quickly as possible, though the impacts may be felt through the Christmas holiday."

USPTO's blog post directs applicants who are up against deadlines to use alternative filing methods, including snail mail -- which comes with a $400 non-electronic filing fee.

USPTO web apps are meant to be available 24/7.

When asked whether USPTO staff would be working on Christmas Eve or Christmas to get the systems back online, an agency spokesman declined to say, merely pointing back to the official statement.

About the Author

Zach Noble is a former FCW staff writer.

Featured

  • Comment
    Pilot Class. The author and Barbie Flowers are first row third and second from right, respectively.

    How VA is disrupting tech delivery

    A former Digital Service specialist at the Department of Veterans Affairs explains efforts to transition government from a legacy "project" approach to a more user-centered "product" method.

  • Cloud
    cloud migration

    DHS cloud push comes with complications

    A pressing data center closure schedule and an ensuing scramble to move applications means that some Homeland Security components might need more than one hop to get to the cloud.

  • Comment
    Blue Signage and logo of the U.S. Department of Veterans Affairs

    Doing digital differently at VA

    The Department of Veterans Affairs CIO explains why digital transformation is not optional.

Stay Connected

FCW INSIDER

Sign up for our newsletter.

I agree to this site's Privacy Policy.