2016 Fed 100

Federal 100: Douglas A. Hansen

Name: Douglas A. Hansen
Title: Cloud and Enterprise Application Services Lead
Agency: Department of Homeland Security

DHS' cloud coach. When the time came to combine web content management systems and hosting platforms at DHS, Hansen was the right person for the job. He set up governance and security processes for the cloud-based service, secured a FedRAMP authority to operate, successfully lobbied for the use of open-source software and led the team to award-winning customer service. He understands the challenges of getting everyone on the same page so he follows a simple policy: Give people the tools and guidance they need, and if they run into issues, be there to help solve them.

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