2016 Fed 100

Federal 100: Devon Trolley

Name: Devon Trolley
Title: Technical Adviser for Strategy Development and Implementation
Centers for Medicare and Medicaid Services
Agency: Department of Health and Human Services

Marketplace mover. Trolley developed the long-term strategy and IT roadmap for the CMS health insurance marketplace on the HealthCare.gov site. Her strategy addressed the site's back-end components and outlined how to improve the customer experience, provide call center support and ensure the accuracy of payments for health insurance plans via the marketplace. Her roadmap resulted in the launch of the out-of-pocket cost calculator, doctor and facility lookup, and prescription drug lookup -- all of which helped users compare plans.

Click here for the full list

About the Author

Connect with the FCW staff on Twitter @FCWnow.

Featured

  • Budget
    Stock photo ID: 134176955 By Richard Cavalleri

    House passes stopgap spending bill

    The current appropriations bills are set to expire on Oct. 1; the bill now goes to the Senate where it is expected to pass.

  • Defense
    concept image of radio communication (DARPA)

    What to look for in DOD's coming spectrum strategy

    Interoperability, integration and JADC2 are likely to figure into an updated electromagnetic spectrum strategy expected soon from the Department of Defense.

Stay Connected