Software Development

Move to DevOps takes some fearlessness

Shutterstock image: software development.

Imagine a world in which an agency can identify a process problem, such as an inefficient electronic application form, come up with some ideas on how to fix it in hours and have a constantly self-testing solution up and running in days.

That process would be far speedier than the federal government's traditional months- and years-long development cycle. Achieving that goal means not being overly concerned about traditional processes or even what the inspector general thinks, said Mark Schwartz, CIO at U.S. Citizenship and Immigration Services.

In remarks at the Federal DevOps Summit hosted by the Advanced Technology Academic Research Center on Aug. 18, Schwartz and other top agency IT executives said DevOps is melding into federal practice, though some agencies are further ahead than others.

Schwartz has been running a DevOps implementation for his agency's E-Verify service, which lets employers check that prospective employees are U.S. citizens. He said the system is being developed using the strategy described above, with new service capabilities identified and addressed within weeks.

Other agencies are at various stages of implementing the practices. Ann Dunkin, CIO at the Environmental Protection Agency, said she isn't as far along as Schwartz but is using resources such as Cloud.gov's platform as a service to "do the heavy lifting."

Cris Brown, master data management program manager at the Nuclear Regulatory Commission, said she "couldn't spell DevOps last summer" but has since reached out to the General Services Administration's 18F team for help with two projects.

Dunkin, Brown and Schwartz all said they had committed themselves to adopting DevOps because of its speed, security and cost-effectiveness compared to waterfall development methods.

Despite criticism to the contrary, Schwartz said DevOps results in more secure applications because the security has been built in from the start and tested along the way rather than waiting until the end of the process to do either.

An audience member said DevOps practices, which don't align with traditional waterfall methodology, can draw the attention of agencies' inspectors general and the Government Accountability Office.

"The IG and GAO want successful outcomes," Schwartz said, who acknowledged that things can go wrong if the processes haven't been worked out beforehand. However, successful results can educate IGs and GAO about DevOps practices, he added.

Schwartz said the approach also allows agencies to retain some competitive leverage with vendors because the frequent "sprints" give agencies the opportunity to switch contractors if one is not producing adequate results.

Dunkin and Brown said cultural resistance has been one of the biggest hurdles as their agencies begin adopting DevOps practices. Team members must be able to shift among the various tasks in a development sprint, from developing ideas to solving problems.

"Soft skills," such as the ability to work on a team, are essential, Dunkin said.

About the Author

Mark Rockwell is a senior staff writer at FCW, whose beat focuses on acquisition, the Department of Homeland Security and the Department of Energy.

Before joining FCW, Rockwell was Washington correspondent for Government Security News, where he covered all aspects of homeland security from IT to detection dogs and border security. Over the last 25 years in Washington as a reporter, editor and correspondent, he has covered an increasingly wide array of high-tech issues for publications like Communications Week, Internet Week, Fiber Optics News, tele.com magazine and Wireless Week.

Rockwell received a Jesse H. Neal Award for his work covering telecommunications issues, and is a graduate of James Madison University.

Click here for previous articles by Rockwell. Contact him at mrockwell@fcw.com or follow him on Twitter at @MRockwell4.


Featured

  • Contracting
    8 prototypes of the border walls as tweeted by CBP San Diego

    DHS contractors face protests – on the streets

    Tech companies are facing protests internally from workers and externally from activists about doing for government amid controversial policies like "zero tolerance" for illegal immigration.

  • Workforce
    By Mark Van Scyoc Royalty-free stock photo ID: 285175268

    At OPM, Weichert pushes direct hire, pay agent changes

    Margaret Weichert, now acting director of the Office of Personnel Management, is clearing agencies to make direct hires in IT, cyber and other tech fields and is changing pay for specialized occupations.

  • Cloud
    Shutterstock ID ID: 222190471 By wk1003mike

    IBM protests JEDI cloud deal

    As the deadline to submit bids on the Pentagon's $10 billion, 10-year warfighter cloud deal draws near, IBM announced a legal protest.

Stay Connected

FCW Update

Sign up for our newsletter.

I agree to this site's Privacy Policy.