2018 Fed 100

Federal 100: Jack Bates

Name: Jack Bates
Title: Director, Business Intelligence Service Line
Agency: Department of Veterans Affairs

Transparency provider. Bates and his team were actively updating the Department of Veterans Affairs’ Access to Care app two hours before it went live on April 12, 2017. The online tool was a high priority for VA Secretary David Shulkin because it allows veterans to review data on wait times for appointments and quality of care at VA medical facilities. The project represented a new level of transparency for the troubled agency, and more than that, it required Bates and his five-person team to move from prototype to production in 30 days to satisfy Shulkin’s demanding schedule.

Click here for the full list

About the Author

Connect with the FCW staff on Twitter @FCWnow.

Featured

  • Defense
    Soldiers from the Old Guard test the second iteration of the Integrated Visual Augmentation System (IVAS) capability set during an exercise at Fort Belvoir, VA in Fall 2019. Photo by Courtney Bacon

    IVAS and the future of defense acquisition

    The Army’s Integrated Visual Augmentation System has been in the works for years, but the potentially multibillion deal could mark a paradigm shift in how the Defense Department buys and leverages technology.

  • Cybersecurity
    Deputy Secretary of Homeland Security Alejandro Mayorkas  (U.S. Coast Guard photo by Petty Officer 3rd Class Lora Ratliff)

    Mayorkas announces cyber 'sprints' on ransomware, ICS, workforce

    The Homeland Security secretary announced a series of focused efforts to address issues around ransomware, critical infrastructure and the agency's workforce that will all be launched in the coming weeks.

Stay Connected