2018 Fed 100
Federal 100: Adelaide O'Brien
Name: Adelaide O'Brien
Title: Research Director, Government Digital Transformation Strategies
Company: IDC Government Insights
Sharing the secrets of successful transformation. Technology is certainly part of digital transformation, but O'Brien stresses that it involves so much more. "When we talk about digital tech, we talk about government actually changing how it serves citizens," she said. "Providing better services involves a cultural change." In 2017, O'Brien worked with agencies on all the major technology fronts -- including big data, cognitive computing, artificial intelligence and cloud -- to improve business processes and make better data-driven decisions at all levels. She also transformed ACT-IAC's communities of interest, helping those industry/government groups better share their findings with one another.
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