GSA closes in on plans to try out e-commerce portal

Shutterstock ID 169474442 By Maxx-Studio 

This month, the General Services Administration will set the stage for a critical piece of its future by revealing plans on how it will implement e-commerce portals that will eventually let federal agencies leverage the cost savings and convenience of buying from commercial online marketplaces such as

GSA and the Office of Management and Budget are working on Phase Two implementation plans for a commercial platform effort for federal agencies. The plan is due to Congress by the end of the month, according to a GSA spokeswoman.  It outlines GSA's implementation approach as well as the program decisions and provides supporting research that guided the decisions.

The plans lay the groundwork for Phase Three of GSA's e-commerce platform effort, an initial proof-of-concept trial proposed for the end of the year.

E-commerce platforms are a critical piece of GSA's technological transformation of its processes, Crystal Philcox, assistant commissioner of enterprise strategy management for the Federal Acquisition Service, told an ACT-IAC gathering in late February.

GSA and OMB issued a request for information in December looking for industry and federal agency input on the effort.  FAS official Laura Stanton said top-line takeaways from respondents were: keep it simple, protect sellers' data, keep pricing competitive, ensure competition across various portal models  and consider special supply-chain issues, particularly for health and IT products.

After the report is submitted to Congress, GSA and OMB will reach out to stakeholders including the appropriate congressional committees, customer agencies, the acquisition workforce and industry, a GSA spokeswoman said.

The portal is not an easy lift for a number of logistical and regulatory reasons. GSA has to thread the needle of aligning federal purchasing practices and rules for commercial-off-the-shelf goods with commercially operated platforms for consumers that operate with substantially less restrictive practices.

Alan Chvotkin, executive vice president and counsel at the Professional Services Council told FCW in an interview that he believes GSA has developed the plan methodically, is proceeding cautiously and will ultimately land a workable solution, despite the complexities of grafting federal rules onto commercial platforms.

Chvotkin said he expects the plan GSA is set to deliver to Congress won't center on an immediate, specific model, but will be "minimalist and diversified" across a number of possibilities. The report, he said, is unlikely to telegraph which direction the agency will go, and the resulting pilot will most likely be small and include multiple platforms.

One of the biggest hurdles GSA will face after the trial is the actual decision on which way to proceed, he said.

Among the changes GSA might ask from Congress, said Rob Burton, former deputy administrator of the Office of Federal Procurement Policy and now partner at Crowell & Moring, is a change to the language governing how commercial e-commerce providers and product sellers use sales data from transactions on GSA's platform.

Currently the language of the congressional mandate in the 2018 NDAA for the program precludes use of any of the data from the GSA's ecommerce portal effort, Burton told FCW in an interview.

Burton said GSA has to find a way to make its portal effort attractive to companies that are selling through GSA's existing schedules.  "Where's the incentive for sellers to give discounts on the GSA portal? They're already selling to agencies right now," he said.

About the Author

Mark Rockwell is a senior staff writer at FCW, whose beat focuses on acquisition, the Department of Homeland Security and the Department of Energy.

Before joining FCW, Rockwell was Washington correspondent for Government Security News, where he covered all aspects of homeland security from IT to detection dogs and border security. Over the last 25 years in Washington as a reporter, editor and correspondent, he has covered an increasingly wide array of high-tech issues for publications like Communications Week, Internet Week, Fiber Optics News, magazine and Wireless Week.

Rockwell received a Jesse H. Neal Award for his work covering telecommunications issues, and is a graduate of James Madison University.

Click here for previous articles by Rockwell. Contact him at [email protected] or follow him on Twitter at @MRockwell4.


  • Workforce
    Shutterstock image 1658927440 By Deliris masks in office coronavirus covid19

    White House orders federal contractors vaccinated by Dec. 8

    New COVID-19 guidance directs federal contractors and subcontractors to make sure their employees are vaccinated — the latest in a series of new vaccine requirements the White House has been rolling out in recent weeks.

  • FCW Perspectives
    remote workers (elenabsl/

    Post-pandemic IT leadership

    The rush to maximum telework did more than showcase the importance of IT -- it also forced them to rethink their own operations.

Stay Connected