2019 Fed 100

Federal 100: Ro Khanna

 

Name: Ro Khanna
Title: Congressman
Organization: U.S. House of Representatives

UX advocate. Khanna (D-Calif.) represents a big slice of Silicon Valley, so it’s no surprise that he took the lead on a bill designed to apply commercial usability standards to the government. The 21st Century Integrated Digital Experience Act requires agencies to offer digital experiences to customers and accept e-signatures for transactions. The law also directs CIOs to collect customer experience data. “For the first time, we’ll have those metrics” to help agencies understand how to improve the customer experience, Khanna said. He plans to follow up on implementation of his bill through his role on the Oversight and Reform Committee.

Click here for the full list

About the Author

Connect with the FCW staff on Twitter @FCWnow.

Featured

  • Budget
    Stock photo ID: 134176955 By Richard Cavalleri

    House passes stopgap spending bill

    The current appropriations bills are set to expire on Oct. 1; the bill now goes to the Senate where it is expected to pass.

  • Defense
    concept image of radio communication (DARPA)

    What to look for in DOD's coming spectrum strategy

    Interoperability, integration and JADC2 are likely to figure into an updated electromagnetic spectrum strategy expected soon from the Department of Defense.

Stay Connected