2019 Government Innovation Awards

Rising Star: Ryan V. Hendricks

USA Performance Product Development Supervisor, Office of Personnel Management

Ryan V. Hendricks 

As the lead for the USA Performance program, Ryan Hendricks oversees four business analysts and 10 developers as they continue to improve and expand the system designed to centralize and streamline the annual performance review process for senior agency executives.

Hendricks’ team implements policies that ensure the Office of Personnel Management program complies with federal privacy and information security guidelines, while also following various guidelines for each of the agencies that use USA Performance. That means frequent meetings with individual agencies to address technical issues and ensure that new functions are deployed smoothly and on schedule. Those updates now happen more frequently because Hendricks has shifted the tempo from quarterly to monthly.

Thanks in part to his work, over 200,000 electronic documents have taken the place of paper copies, saving employees hours of filing and scanning.

In addition, more than 10 agencies and almost one-third of all Senior Executive Service members use the program for their performance appraisals. One grateful agency official said Hendricks was a blessing during the transition to USA Performance.

About the Author

Connect with the FCW staff on Twitter @FCWnow.

Featured

  • IT Modernization
    shutterstock image By enzozo; photo ID: 319763930

    OMB provides key guidance for TMF proposals amid surge in submissions

    Deputy Federal CIO Maria Roat details what makes for a winning Technology Modernization Fund proposal as agencies continue to submit major IT projects for potential funding.

  • gears and money (zaozaa19/Shutterstock.com)

    Worries from a Democrat about the Biden administration and federal procurement

    Steve Kelman is concerned that the push for more spending with small disadvantaged businesses will detract from the goal of getting the best deal for agencies and taxpayers.

Stay Connected