2020 Fed 100

Federal 100: Cecilia Coates

 

Name: Cecilia Coates
Title: Managing Director of Program Management and Policy
Organization: State Department

Widespread innovation. Coates' efforts to revamp the State Department's logistics management system have resulted in the creation of myServices, a cloud-based portal that allows employees to request and fulfill a wide range of services. Department officials can also provide help as needed in real time, vastly improving the employee experience. Through myServices, Foreign Service officers can request temporary visas for short-term overseas assignments, ask for help with moving to a new location and seek assistance with travel arrangements. "Coates' decision to create myServices…was forward-thinking and enabled widespread innovation at the department," one senior Foreign Service officer said.

Click here for the full list

About the Author

Connect with the FCW staff on Twitter @FCWnow.

Featured

  • Budget
    Stock photo ID: 134176955 By Richard Cavalleri

    House passes stopgap spending bill

    The current appropriations bills are set to expire on Oct. 1; the bill now goes to the Senate where it is expected to pass.

  • Defense
    concept image of radio communication (DARPA)

    What to look for in DOD's coming spectrum strategy

    Interoperability, integration and JADC2 are likely to figure into an updated electromagnetic spectrum strategy expected soon from the Department of Defense.

Stay Connected