2020 Fed 100
Federal 100: John B. O'Grady
John B. O’Grady
Acting Director, Digital Services Division, Office of Inspector General
Department of Health and Human Services
O’Grady led a large-scale initiative to modernize legacy applications that track and analyze data for the OIG’s investigations. His team used agile development, DevOps, lean management and a heavy investment in cloud services, automation and user-centric development to deliver systems that track everything from adverse events in hospitals to unaccompanied immigrant children in HHS custody and complaints from the agency’s hotline. For HHS staff, his team built a tracker for congressional requests, a knowledge base of legal advice and a service desk portal. Thanks in part to O’Grady’s work, the OIG expected to recover $5.9 billion — or $6 for every taxpayer.
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