2020 Fed 100

Federal 100: Robert Osborn


Name: Robert Osborn
Title: CTO, Global Governments
Organization: ServiceNow

The fixer. When Osborn was in the Marine Corps, he designed an innovative way to camouflage artillery weapons. Deployable in 30 seconds, his system of flexible nets is still used by the Marines. Today Osborn continues to combine ingenuity and flexible systems — including artificial intelligence, machine learning, automation and cloud computing — to help government agencies transform workflows and become more agile. As a result, agencies have moved away from expensive and inefficient application-centric approaches and become more productive and efficient while reducing costs and providing better services. In Osborn’s words: “I see problems and apply resources to solve them.”

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