2020 Fed 100

Federal 100: Courtney A. Winship

 

Name: Courtney A. Winship
Title: Chief, Digital Services Division, U.S. Citizenship and Immigration Services
Organization: Department of Homeland Security

Strengthening non-citizen engagement. Winship leads efforts to improve the customer experience for people seeking immigration services. In 2019, she and her team moved some of DHS’ most frequently used services online so that applicants can more easily access applications for green cards, relief assistance and other benefits. She also helped establish an online framework that enables asylum seekers to track their cases as they progress through the U.S. immigration system. Applicants can now access information in real time, and immigration officials no longer need to process and manage millions of hard-copy forms.

Click here for the full list

About the Author

Connect with the FCW staff on Twitter @FCWnow.

Featured

  • Workforce
    Avril Haines testifies SSCI Jan. 19, 2021

    Haines looks to restore IC workforce morale

    If confirmed, Avril Haines says that one of her top priorities as the Director of National Intelligence will be "institutional" issues, like renewing public trust in the intelligence community and improving workforce morale.

  • Defense
    laptop cloud concept (Andrey Suslov/Shutterstock.com)

    Telework, BYOD and DEOS

    Telework made the idea of bringing your own device a top priority as the Defense Information Systems Agency begins transitioning to a permanent version of the commercial virtual remote environment.

Stay Connected