Shared Services

GSA unveils first NewPay service

building blocks (Monster Ztudio/ 

The General Services Administration released the first minimal viable product for payroll under its NewPay project in late September, the agency told FCW in a statement.

Launched in 2018, NewPay is GSA's software-as-a-service program intended to provide the entire government with commercial, cloud-based payroll, scheduling and leave management functions to replace again legacy systems that are expensive to maintain

GSA said it is also identifying the most likely federal agencies to try it out and further hone its capabilities.

During fiscal 2021, the agency said it is looking to expand the MVP's payroll foundation to develop work schedule and leave management capabilities by working with federal agency adopters, as well as shared service providers.

Carahsoft and Grant Thornton each lead teams operating blanket purchase agreements on the NewPay project, which has a ceiling value of $2.5 billion over 10 years. The project also received a $20.7 million boost from the Technology Modernization Fund in Feb. 2019.

According to the TMF website, NewPay has spent just over $10.8 million of its allocation, and is looking to configure and test the system covering 65 pay plans.

Amy Haseltine, director of GSA's Quality Service Management Office for civilian human resource transaction service and director of GSA's NewPay management office, said at a mid-September event that the agency was close to rolling out the first iteration of NewPay.

The minimum viable product lays the groundwork to address the legal, regulatory, policy and data standards that affect calculations that underpin federal agency payroll operations. The development process incorporated payroll stakeholder reviews and the harmonization of more than 6,500 existing shared service provider codes.

The project has faced some headwinds from appropriators in the House and the Senate. Most recently, in the July 2020 legislative report accompanying the House-passed Financial Services and General Government appropriations bill, lawmakers expressed concern about "GSA's implementation and program management [of NewPay], including the continued lack of transparency and details on implementation costs and return on investment for current federal agency personnel and customers."

About the Author

Mark Rockwell is a senior staff writer at FCW, whose beat focuses on acquisition, the Department of Homeland Security and the Department of Energy.

Before joining FCW, Rockwell was Washington correspondent for Government Security News, where he covered all aspects of homeland security from IT to detection dogs and border security. Over the last 25 years in Washington as a reporter, editor and correspondent, he has covered an increasingly wide array of high-tech issues for publications like Communications Week, Internet Week, Fiber Optics News, magazine and Wireless Week.

Rockwell received a Jesse H. Neal Award for his work covering telecommunications issues, and is a graduate of James Madison University.

Click here for previous articles by Rockwell. Contact him at [email protected] or follow him on Twitter at @MRockwell4.


  • Workforce
    Shutterstock image 1658927440 By Deliris masks in office coronavirus covid19

    White House orders federal contractors vaccinated by Dec. 8

    New COVID-19 guidance directs federal contractors and subcontractors to make sure their employees are vaccinated — the latest in a series of new vaccine requirements the White House has been rolling out in recent weeks.

  • FCW Perspectives
    remote workers (elenabsl/

    Post-pandemic IT leadership

    The rush to maximum telework did more than showcase the importance of IT -- it also forced them to rethink their own operations.

Stay Connected