2021 Fed 100
Federal 100: Shila Cooch
Director of Federal IT Policy
Office of Management and Budget
Modernization enabler. /strong>
Cooch leads a vast array of federal IT policy initiatives, which requires an acute understanding of agency requirements and needs. In 2020, she helped establish Quality Service Management Offices at four federal agencies to provide services that align with the government’s cross-agency priority goals. Those services play a vital role in shaping modern government IT, instituting rigorous standards, improving service delivery and performance, enhancing customer satisfaction, and reducing costs. Through her tireless efforts and management acumen, Cooch has guaranteed the success of current and future IT modernization initiatives.
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