2021 Fed 100
Federal 100: Harrison Smith
Deputy Chief Procurement Officer
Internal Revenue Service
Transformation for the taxpayer.
Smith came to the IRS from the Department of Homeland Security, where he played a key role in the Procurement Innovation Lab. At the IRS, he has focused his efforts on enhancing the user experience through innovative acquisitions of new technologies, including automation and machine learning tools that allowed the agency to respond quickly to new demands that arose during the pandemic. He also helped create and now co-directs the Enterprise Digitalization and Case Management Office, which empowers taxpayers and IRS employees to rapidly resolve issues in a simplified digital environment.
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