Records Management

Hurricane Ida knocked out key NARA system

email archive 

A key records management system at the National Archives facility in in Keyser, W.Va., was knocked out by remnants of Hurricane Ida that caused flooding and significant loss of life on the East Coast earlier this month.

The Electronic Records Archives provides an online link between agencies and the National Archives and Records Administration (NARA) for submitting records schedules and to request records transfers.

The system is back online after a "sustained outage," according to a Sept. 17 memo to federal records managers from federal Chief Records Officer Laurence Brewer. 

The outage paused the approval of records schedules. That approval process will restart next week.

NARA and agency records managers are operating on an Oct. 1 deadline to get annual move transfer requests into the system. The outage could mean delays, according to Brewer's memo.

Brewer said he is hoping to improve the resilience of the current system.

"While the outage has been resolved, we are seeking to avoid future sustained outages by strengthening our connectivity by pursuing options like the potential implementation of additional redundancy in our network circuits," he told agency records managers.

According to data from Deltek's GovWin database, IBM holds the contract on operations and maintenance for NARA's Electronic Records Archive system. That contract expires at the end of calendar year 2024.

Washington Technology senior staff writer Ross Wilkers contributed reporting to this article.

About the Author

Adam Mazmanian is executive editor of FCW.

Before joining the editing team, Mazmanian was an FCW staff writer covering Congress, government-wide technology policy and the Department of Veterans Affairs. Prior to joining FCW, Mazmanian was technology correspondent for National Journal and served in a variety of editorial roles at B2B news service SmartBrief. Mazmanian has contributed reviews and articles to the Washington Post, the Washington City Paper, Newsday, New York Press, Architect Magazine and other publications.

Click here for previous articles by Mazmanian. Connect with him on Twitter at @thisismaz.


  • Workforce
    White House rainbow light shutterstock ID : 1130423963 By zhephotography

    White House rolls out DEIA strategy

    On Tuesday, the Biden administration issued agencies a roadmap to guide their efforts to develop strategic plans for diversity, equity, inclusion and accessibility (DEIA), as required under a as required under a June executive order.

  • Defense
    software (whiteMocca/

    Why DOD is so bad at buying software

    The Defense Department wants to acquire emerging technology faster and more efficiently. But will its latest attempts to streamline its processes be enough?

Stay Connected