This report is intended to reveal sentiments and perceptions among federal employees regarding their agency’s IT modernization pain points, priorities, and progress. This survey provides insight into the key motivations behind agency modernization plans, how those plans are progressing, what IT operations initiatives are being prioritized, and which obstacles within the IT modernization environment are the most challenging. Additionally, this survey intends to reveal how interested agencies are in adopting AI operation-enabled monitoring solutions, as well as which features and benefits of these solutions are most appealing.