CIO Council honors
The CIO Council gave out its annual awards at the IRMCO conference earlier this week.
The team winner:
The USA Services team for its Citizen Services Cost Calculator
, which helps agencies "estimate the costs required to establish and operate a quality contact center. This software tool outlines and approximates the support costs based on expected call and email volumes and other functions such as hours of operation."
The individual winners:
* John Lussier from the Navy
for his work in telecommunications
* John McManus from NASA
for his work on enterprise architecture
* Brett Bobley from the National Endowment for the Humanities
, who serves as co-chairman of the Small Agency CIO Council
Congratulations to all!
Posted by Christopher Dorobek on Apr 26, 2006 at 12:15 PM