FCW Insider: More about "The Speed of Trust"
As I mentioned in Thursday's blog post, FCW is teaming with Federal News Radio (Chris Dorobek, in particular) to sponsor a book club for the federal community. The first book is "The Speed of Trust," by Stephen M.R. Covey. You can read more about the club in yesterday's post and at the Dorobek Insider.
Today, here's a little more about the book itself.
As the title indicates, this book is about trust -- as it works with individuals, relationships, organizations, markets (in the case of businesses) and society as a whole. For FCW's purposes, I selected an excerpt that focuses on how leaders can improve the level of trust in their organization.
Covey describes trust as one of the "hidden variables" in the formula for organizational success. An organization that fosters a high level of trust reaps "trust dividends" that have eventually improves the organization's performance.
"When trust is high, the dividend you receive is like a performance multiplier, elevating and improving every dimension of your organization and your life. High trust is like the leaven in bread, which lifts everything around it. In a company, high trust materially improves communication, collaboration, execution, innovation, strategy, engagement, partnering, and relationships with all stakeholders."
Likewise, organizations with a low level of trust end up paying a "trust tax."
I will write more about the book in the days ahead. Meanwhile, be sure to mark Wednesday, Nov. 19, at 2 p.m. on your calendars -- that's when you can here the author interviewed on Federal News Radio. The Dorobek Insider includes information on how to submit a question or comment to the author.
Here is a link to the book on Amazon.com.
Posted by John Stein Monroe on Nov 07, 2008 at 12:18 PM