The Lectern

• More proof that government innovation can come from anywhere

  Steve Kelman reports on a creative solution that could save lives in crowded emergency situations. Read More

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• When government gets it right

  Steve Kelman reports on an encounter with exceptional service, and considers what agencies need to deliver such an experience. Read More

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• Good enough for government work?

  Steve Kelman seeks to reclaim the original meaning of the now-disparaging catchphrase. Read More

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