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November 7 Emerging Tech: Smart Search

Despite the proliferation of government information online, citizens and agency employees too often still report unsatisfactory levels of frustration when trying to find specific information or services. This story will examine the reasons for these ongoing shortcomings and offer some technology, policy and staffing ideas to solve the problems.

Writer: John Zyskowski, jzyskowski AT 1105govinfo DOT com

Posted on Sep 27, 2011 at 12:20 PM


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