GSA helps agencies go mobile

The General Services Administration want to prepare federal agencies to use mobile devices to better reach citizens and perform their missions.

The GSA’s Making Mobile Gov program offers three levels of assistance for developing a mobile strategy, first by providing market information such as how many people are using cell phones and mobile devices, and what other agencies are doing in mobile applications.

The General Services Administration wants to help federal agencies go mobile with its new Making Mobile Gov project to raise awareness about using mobile devices to reach the public, a senior official announced.

As mobile technologies become more popular, agencies need to be prepared to provide what people now expect in terms of the availability of government data and services on iPhones, iPads, Androids and other mobile devices, Gwynne Kostin, director of mobile for GSA’s Office of Citizen Services and Innovative Technologies, said at a panel discussion sponsored by AFCEA-Bethesda on June 23.

“Federal agencies are challenged to meet public expectations with regard to mobile,” Kostin said. Those include evolving expectations to communicate with the government, obtain information and services from the government and to examine and evaluate government data and programs, she said.


Related coverage:

What to name baby? SSA has a new mobile app for that

State starts mobile app for travelers


Some agencies are experimenting with mobile applications on their own;  more than 50 federal mobile applications have been released for iPhones, iPads and Androids. Also, GobiernoUSA.gov saw a 200 percent increase in mobile traffic from 2010 to 2011, and the Agriculture Department launched a mobile food safety website which, in a week, was attracting a fifth of all Web traffic, according to Making Mobile Gov.

“Mobile is on government’s doorstep and it’s knocking. Government needs to get ready and welcome it in,” the Making Mobile Gov website states.

The next phase of the project will involve setting up discussions among federal executives about problems related to mobile applications and establishing a wiki of best practices. The third and final phase will involve seeking input on how to design mobile applications and architectures for the future.

“We are working to create an informative dialogue to talk about the challenges of mobile,” Kostin said. “There is a big opportunity now to have a strategic use of mobile technologies.”

The Environmental Protection Agency is providing up-to-date federal data to the public over mobile platforms while also maintaining the security of the EPA’s data and its internal networks, said Dalroy Ward, the EPA’s senior technology adviser at the Office of Information Analysis and Access.

The EPA has developed internal procedures to evaluate new mobile device applications and programs to determine if they are cost-effective, he added. The agency also is sponsoring an Apps for the Environment challenge to encourage developers to create new mobile applications with EPA and also Health and Human Services Department data.

The EPA, as part of its evaluation of mobile applications, considers whether the applications potentially are “disruptive in a good way” in creating jobs and boosting the economy, Ward added. For example, one possible application under development is making indoor air quality building regulations available on mobile devices, which saves time for construction companies on the job and avoids delays while work crews are being paid by the hour, he said.

“The companies will save money,” Ward said. “The construction managers will be able to look up information on-site, rather than needing to make a trip to the office.”

Also speaking at the event were Lt. Col Anmy Torres, director of Defense Knowledge Online and Secure Go Mobile, and Caterina Lasome, COO of the National Cancer Institute’s Center for Biomedical Informatics and Information Technology.

X
This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. Learn More / Do Not Sell My Personal Information
Accept Cookies
X
Cookie Preferences Cookie List

Do Not Sell My Personal Information

When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.

Allow All Cookies

Manage Consent Preferences

Strictly Necessary Cookies - Always Active

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data, Targeting & Social Media Cookies

Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link

If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.

Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.

Save Settings
Cookie Preferences Cookie List

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Functional Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Performance Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Social Media Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Targeting Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.