Digital Government

What's the state of AI accountability in government?

A new report recommends that the federal CIO Council set up a group to work through what exactly AI accountability is and how to achieve it.

The White House charts a course for open government 

The fifth U.S. Open Government National Action Plan builds on many of the Biden administration's previous efforts.

Electronic records deadline officially punted to 2024

The extension was first announced in an October meeting of federal records officers.

Treasury lacks data on pandemic-era rental assistance payments, report says

The Treasury Department hasn't reported data on 26% of payments sent through the Emergency Rental Assistance program in 2021, according to the GAO.

Agencies are lagging in implementing constituent services law, GAO says

Identity proofing and authentication remains a stumbling block for many agencies to implement a 2019 law meant to help congressional offices to interact with federal agencies on behalf of their constituents, according to a new Government Accountability Office report.

NIST unveils draft update of identity proofing tech guidance 

The science and technology standards agency debuted new guidelines for its policy on identity verification technology, including the testing requirements for facial recognition applications and draft policies for other tools.

What work has the Chief Data Officer Council done so far? 

Among the agency work that GAO ties back to work from the council is a forthcoming HR data dashboard from the Office of Personnel Management.

Biometrics have a role to play in government service delivery, trade group says

The Better Identity Coalition laid out a roadmap for states to tackle digital identity issues Monday, including how to deploy and oversee technologies like facial recognition.

The CX executive order turns one

The White House says that agencies have made improvements to websites, mobile apps and more. Several experts say that long-term success will depend on the staying power of customer experience as a priority and methodology.

Improved data sharing between SSA, USDA could streamline benefits delivery

Online application pilots are on the horizon with a new data-sharing update between the Social Security Administration and Department of Agriculture.

Federal government isn't ready for 2023's disruptive tech trends, report says

The federal government can gain tremendous benefits from implementing emerging technologies across the board – but a Deloitte report notes that agencies still have a long way to go to adoption.

DHS to issue identity tech “challenge” for industry

The testing effort for identity validation tools, led by the Department of Homeland Security with other agencies, is meant to push for the development of better tech and to set a performance baseline for its operation.

For federal CX to work, Congress, the White House and agencies need 'fundamental' change, report says

A new report from the Partnership for Public Service and Accenture Federal Services outlines the systemic barriers to customer experience, and the collaboration between Congress and the executive branch needed to address them.

White House says an anticipated executive order on identity theft is coming, here’s what experts want in it

Although stakeholders have big wish lists for the anticipated proposal, few details are known about what the White House expects to include.

White House considering pilot program to improve public interaction with federal data 

U.S. Chief Data Scientist Denice Ross said the pilot program would create a feedback loop between the public and federal agencies to make data sets more accessible and utilized. is getting new anti-fraud tools, but privacy advocate raises concerns 

GSA is taking comments on a Federal Register notice detailing new fraud prevention and identity verification efforts through Dec. 21.

FCC's new National Broadband Map offers granular look at service and gaps

The draft release kicks off a process where states, localities and the general public can challenge inaccuracies. The new data will be crucial in guiding how the federal government divides billions in broadband funding between states.