Labor Department, USPS team up on ID proofing
A pilot project set to launch in 2023 will see the Department of Labor and the postal service teaming up to help unemployment insurance applicants verify identities on behalf of participating states.
National Archives plans CX research
The National Archives and Records Administration says that a new research agenda will help it understand what people who use the archives need, want and expect – and how the agency can meet those demands.
Two federal IT alums explain how to how to 'hack bureaucracy'
Marina Nitze used to think the government was broken. The former chief technology officer at the Department of Veterans Affairs changed her tune, and now has a book out with Nick Sinai on how to navigate bureaucracies in and out of government.
States must plug into USDA antifraud system for SNAP delivery under new rule
The system, meant to help prevent duplicate participation in a key nutrition program, is expected to make enrollment and oversight easier for state workers who run SNAP and for people receiving benefits.
The White House wants to make food assistance programs easier to use -- and tech plays a big part
Modernization and customer experience goals are folded into a new White House National Strategy on Hunger, Nutrition and Health that was released Tuesday.
GSA to study demographic equity in remote identity tech
The agency plans to test the accuracy of tools like facial recognition software across different demographic groups.
State Department reverses course on communications tech exports to Iran to counter regime crackdown
The U.S. State Department expanded exports to grant Iranian citizens better access to secure communications.
Over $45 billion in unemployment paid to fraudsters during pandemic, watchdog says
The Labor Department's Office of Inspector General says that the department needs to do more to obtain state-level unemployment insurance data to help with antifraud efforts.
Labor Department evolves efforts to assist states in UI delivery
A pilot project meant to give the federal government a more central role in unemployment insurance delivery, is raising questions inside the Department of Labor and in Congress about the role of identity verification and enforcement authority over states in the system.
Lawmakers seek action on pressing spectrum issues
Members of Congress from both sides of the aisle said Congress should immediately reauthorize the Federal Communications Commissions' spectrum auction capabilities and take steps to make more federally operated spectrum available for commercial use.
White House roadmap will guide efforts to regulate crypto, digital assets
Several agencies contributed to the new framework, as the Biden administration eyes a streamlined approach to regulating and benefitting from the volatile digital asset marketplace.
OMB's 'learning agenda' looks to drive government innovation
The learning agenda, focused on the federal workforce, government service delivery and equity, is meant to spur research across government silos and spark innovation, according to the Office of Management and Budget.
Agencies probe AI's impact on the American workplace
The top official at the Department of Labor's Office of Federal Contract Compliance Programs said that government contractors have an "especially important role to play" in ensuring that automated technology in the workplace doesn't discriminate against qualified job-seekers.
A new White House dashboard aims to help communities confront climate risks
The just-launched federal website provides a range of information around extreme weather and natural disasters.
OMB looks to update federal race and ethnicity data standards
The government's chief statistician put out a call for input via newly announced listening sessions as part of OMB's work to update federal race and ethnicity standards.
OMB prioritizes CX in budget planning
The inclusion of customer experience and service delivery priorities in budget preparation guidance from OMB will likely get the attention of agencies as they prepare their budget requests for the next fiscal year, experts told FCW.
Traffic overwhelms student loan sites following Biden’s debt relief announcement
Student loan company Nelnet said providers received no advance warning about the White House’s loan forgiveness plan, contributing to confusion and site outages.
Executive order will guide $52 billion in CHIPS Act funding
The White House is establishing a steering council to direct the implementation of nearly $52 billion in semiconductor research and development featured in the recently passed CHIPS and Science Act.
How the VA’s adoption of Login.gov is going
The agency is standing up in-person identity proofing to help veterans who struggle to go through the identity proofing process online because of a lack of connectivity or existing digital credentials.
Bill Foster talks digital identity
The stars may finally be aligning for comprehensive digital identity legislation to pass in Congress. If it does, the Illinois Democrat will be a big reason why.
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